A história de um português no mundo! Eduardo Brazão começou na infância no Brasil, seguiram-se os estudos nos EUA em 1987, país para o qual voltou com a família em 1997. Já lá vão 25 anos.
Take the Guessing Game out of Toll-Free Calls with TFN Identity →
Caller ID has long been a staple for 10-digit numbers, but what about Toll-Free Numbers? The technology is there, but has it been available in a centralized database? Enter TFN Identity: a powerful solution that provides CNAM (Caller-ID) information to Toll-Free Numbers in an easy to use single repository. Being able to recognize an incoming call immediately provides an important competitive advantage for businesses looking to drive trust and maximize customer engagement. Eduardo Brazao, Somos’ Director of Business Development, is joined by a panel of industry experts as they discuss how Resp Orgs and Carriers can leverage TFN Identity’s powerful Toll-Free CNAM database to increase brand awareness, capture the attention of customers and ultimately convert prospects into sales.
Panelists: Seth Hill (Intrado), Mike Schinnerer (TNS), Chris Brunner (Telo), Rajeev Veettil (Rybbon)
Moderator: Eduardo Brazao
The Future of Messaging and What it Means for Toll-Free →
The ability to text-enable Toll-Free Numbers has revolutionized how we interact with customers and allowed for a true omni-channel approach to communication strategy. Companies who text-enable their Toll-Free Numbers have frequently cited higher customer response rates, increased sales conversions, and improved customer satisfaction. In this panel, we’ll explore the latest trends in Toll-Free text messaging, such as Rich Communication Services (RCS) and Messaging as a platform (MaaP), as well as discuss future technologies that can help maximize customer experience.
Panelists: William Dudley (SAP), Chris Currie (Aerialink), Noah Rafalko (Midori Interactive) and Gene Lew (Salesforce).
Moderator: Eduardo Brazao (Somos).
